Apple CEO Steve Jobs says all iPhone users will receive a free case to help alleviate reception issues with their popular smartphones.
For users still unsatisfied with the fix, Jobs says they have until September 30 to return the phone for a full refund.
“We’re not perfect, and phones aren’t perfect either, but we want to make all of our users happy,” Apple CEO Steve Jobs said.
Friday’s announcement follows a recent Consumer Reports blog post in which they said they could not recommend the iPhone 4 because of problems with the antenna located on the bottom left of the device.
The return rate for iPhone 4 is 1.7%, compared to 6% for its predecessor the 3GS, Jobs said. Only 0.55% of iPhone 4 owners have called in about reception issues, he said.
Jobs also said the reception issues aren’t unique to iPhone 4, using the BlackBerry Bold 9700 and HTC Droid Eris as examples of other smartphones that experience significant drops in signal strength when held a certain way.
